Can I cancel or modify my order after it has been placed?

Once an order has been placed with Eastern Mountain Sports, there is a limited timeframe in which modifications or cancellations can be made. It is important to act quickly if you wish to make changes. Generally, if the order has not yet been processed or shipped, there may be an opportunity to modify or cancel it. To initiate this process, a customer would typically need to visit the Eastern Mountain Sports website and look for the order management section, which provides information on order status and options available. Additionally, it may include specific details on how to submit a request for modification or cancellation. Once an order is processed or on its way, it becomes more challenging to make any changes. In such cases, customers may need to consider returning the item upon receipt, following the established return policies provided by Eastern Mountain Sports. For the most accurate and up-to-date information, it is advisable to refer to the official website and navigate to the customer service or order support sections.