What if I don't have a receipt for my purchase?

When using the Earny app to track refunds or cash back, having a receipt is generally beneficial as it provides proof of purchase. However, it is not uncommon for users to find themselves without a receipt for various reasons such as purchasing items in-store or misplacing digital receipts. Fortunately, the Earny app often utilizes your email confirmations or transaction history from linked accounts to help support your claims. If you do not have a traditional receipt, it is recommended to check if you have an order confirmation email from the retailer or digital purchase records in your linked bank or credit card account. Many retailers send a confirmation email upon purchase, which may serve as adequate proof for processing a refund request within the Earny platform. Additionally, some retailers can look up your purchase history if you provide them with the relevant details, such as the date of purchase and the method of payment. By linking your email accounts and other relevant accounts to the Earny app, users may enhance their chances of recovering funds for eligible purchases, even in the absence of a physical receipt. For more specific information about how to handle situations without a receipt, users may want to reference the latest guidance on the Earny website, as policies and features may evolve.