What is the policy for pre-orders?

Asked 2 months ago
The pre-order policy at EToys.com generally allows customers to reserve items that are scheduled to be released in the future. This policy is designed to ensure that customers have firsthand access to new and popular products as soon as they become available. When placing a pre-order, customers are often required to provide payment details. In some cases, they may be charged at the time of the pre-order, while in others, the charge may occur when the item is shipped. It is important to note that the estimated shipping date for pre-ordered items is usually provided at the time of placing the order. However, these dates are subject to change based on the manufacturer's schedule or availability. In the event of a delay, customers are typically notified via email or through their online account. To cancel a pre-order, customers may need to follow specific procedures outlined on the website. Policies regarding cancellations and refunds for pre-orders can vary, so it is always a good idea to review the details provided on the EToys.com website for the most accurate and current information. This allows customers to familiarize themselves with the terms and conditions related to pre-orders.
Christian Allen is the editor / author responsible for this content.
Answered Oct 15, 2025

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