What should I do if I encounter technical issues during the test?

If a test taker encounters technical issues during an ETS test, there are several steps that can be taken to address the situation. First, it is important to remain calm and not panic. Many testing centers and online platforms come equipped with support staff or resources to assist with technical difficulties. The test taker should look for any on-screen prompts or instructions that may guide them on how to proceed in the event of a technical problem. If the issue persists, the test taker can usually find a way to report the problem, either to a proctor at the testing site or through on-screen options if taking the test online. It is crucial to describe the issue clearly, as this helps staff understand the situation and provide appropriate assistance. In some cases, technical issues may result in a break or a reset of the test, so it is advisable to familiarize oneself with any policies regarding test interruptions as outlined in the guidelines provided by ETS. For detailed information and support resources, it would be beneficial to refer to the current web page of ETS.org.