Can I keep my current phone number when switching to EE?

Asked 2 years ago
Yes, it is possible to keep your current phone number when switching to EE. This process is known as number porting. To initiate this, you will need to obtain a Porting Authorisation Code, commonly referred to as a PAC, from your current mobile provider. This code is a unique identifier that ensures your number is transferred correctly. Once you have your PAC, you can provide it to EE during the activation of your new service. The transfer of your number typically takes one working day, although in some cases, it may take longer. It is important to ensure that your current contract is settled before initiating the porting process, as outstanding debts may delay your ability to transfer your number. For additional details on the process, it is advisable to check the specific guidelines on the EE website, where you can find the latest information and support regarding number portability.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 2, 2025

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