What is the process for replacing a lost or stolen transponder?

Asked 4 months ago
When a transponder for E-ZPass Virginia is lost or stolen, there is a straightforward process for obtaining a replacement. The first step is to report the loss or theft, which helps protect the account from any unauthorized use. It is essential to locate the appropriate contact information for the E-ZPass Virginia service to initiate this process. Typically, customers can access their account online through the E-ZPass Virginia website, where there may be a specific section dedicated to reporting lost or stolen transponders. In many cases, it is possible to request a replacement transponder directly through the online account management system. Alternatively, customers might need to provide some personal identification information to verify their account ownership. There may be a small fee associated with the replacement transponder, and the new device will be mailed to the customer. It is important to ensure that the payment method on file remains up to date. For the most accurate and current details regarding this process, customers are encouraged to check the E-ZPass Virginia website.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 11, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call E-ZPass Virginia?

If you need to call E-ZPass Virginia customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call E-ZPass Virginia

E-ZPass Virginia

Find a list of many popular E-ZPass Virginia questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call E-ZPass VirginiaE-ZPass Virginia Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!