How can I dispute a charge on my Duquesne Light Co bill?

If a customer wishes to dispute a charge on their Duquesne Light Co bill, they should begin by reviewing the bill in detail to understand the specific charge that is in question. It is important to gather any relevant documentation, such as previous bills, payment records, and any correspondence related to the charge. With this information in hand, the customer can then reach out to Duquesne Light Co to formally present their dispute. While this expert moderator does not recommend contacting Duquesne Light Co directly, customers often find that they can locate the necessary contact information on the current web page. This page may also provide additional resources or guidance on the dispute resolution process. Typically, the process involves explaining the nature of the dispute, providing supporting documentation, and communicating any relevant details that can assist in the investigation of the charge. Customers should keep a record of all communications regarding the dispute, including dates, times, and the names of representatives they speak with. This can help ensure that the matter is addressed efficiently and effectively.