How Do I Update My Account Information with Dropbox?

In a nutshell: Dropbox allows you to share and store files of any size, offering syncing, file backup, and free and paid plan options. Easily update your account information, including name

Christian Allen is the editor / author responsible for this content.
Jul 21, 2025

Introduction

Dropbox lets you share and store files big or small from any device, and also offers additional features, such as syncing and file backup. You can choose from a free plan, which allows you to store up to 2 GB of files, or opt for a paid plan. With Dropbox, you'll also be able to update your account information easily. If you need to change your name or email address, read this article for a step-by-step guide.

Log In To Your Dropbox Account

Sign in with your email address and password. Dropbox may also ask for a code, which will be sent to your email address. The code is only used for security purposes. Check your email for the code and enter it in the 6-digit code field and tap Continue.

How Do I Update My Account Information with Dropbox? (Step 1)

Go To Settings

Tap your profile photo and click "Settings."

How Do I Update My Account Information with Dropbox? (Step 2)

Edit Details in the General Tab

Your personal account is in the General Tab.

In this tab, you'll be able to change your profile picture, name, personal email, and even the language. Tap 'Edit' and follow the on-screen instructions to update your account details successfully. Check the example below.

How Do I Update My Account Information with Dropbox? (Step 3)

Change Your Name

For example, if you want to change your name, simply tap "Edit" next to "Name" and wait for the box to appear. Enter your new name and tap Change Name.

To update your Dropbox password, follow the steps below.

How Do I Update My Account Information with Dropbox? (Step 4)

Go to the Security Tab

You can find this next to the General tab. Just tap Change password to update your Dropbox password.

How Do I Update My Account Information with Dropbox? (Step 5)

Enter Your Old and Type In Your New Password

If you can't remember your password, consider just resetting it by clicking Forgot Password. Dropbox will send a password reset email to help you change your password. Users who want to update their password must enter both the old password and the new password. Then, click Change Password.

In your Dropbox account, you'll also be able to update the alerts you want to receive. Go to the Notifications tab and choose the alerts or news you want to receive from Dropbox. Uncheck the items you don't want to include. Some of the alerts or emails you can receive include a large number of files, when a new device is linked or a new app is connected, tips on using Dropbox, and surveys. We recommend checking all the alerts for security purposes. If you check "a new device is linked", you will know if another device is using your Dropbox account. This way, you can report it to Dropbox and recover your account.

Update Your Dropbox Membership

You can also update your membership with Dropbox. For example, they may offer you a free 30-day trial, allowing you to use approximately 2TB of space, which will come in handy when transferring huge files. Simply click Try free for 30 days and follow the on-screen instructions to update your account membership.

How Do I Update My Account Information with Dropbox? (Step 7)

Conclusion

If you still need more information about your account settings on Dropbox, visit the Dropbox Help Center at https://help.dropbox.com to find a wealth of information or the most commonly asked questions from users. You can click Account Access or Account Settings to see frequently asked questions about your personal or business account. You can also find information about updating a Dropbox business account in the Help Center. Do you still have questions about updating your account information with Dropbox? Contact Customer Support today.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Update My Account Information with Dropbox?

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