Are there any assistance programs for low-income customers?

Dominion North Carolina Power recognizes the importance of helping low-income customers manage their energy costs and provides several assistance programs aimed at supporting those in need. One of these programs is the Energy Assistance Program, which is designed to assist eligible households with their energy bills. This program often includes both crisis assistance and regular energy assistance, which can help alleviate some of the burdens during colder months or in times of financial hardship. Furthermore, Dominion North Carolina Power may also offer budget billing plans, which can help customers manage their monthly bills more effectively by averaging the cost over a year, reducing the impact of seasonal fluctuations in energy usage. Customers interested in these options can benefit from looking into any local partnerships or organizations that may also provide energy assistance resources and support. In addition to assistance programs directly offered by Dominion North Carolina Power, residents should be aware that state and federal programs may also be available to help low-income households with their energy expenses. It is advisable for customers to stay informed about these programs and eligibility requirements, which can change over time. For the most current information on assistance programs, including application processes and eligibility, it is always a good idea to check the official Dominion North Carolina Power website or resources provided by state and local agencies.