What should I do if I receive a damaged or defective item?

If a customer receives a damaged or defective item from Domestications.com, the first step is to carefully assess the situation and gather all relevant details about the order. It is important to take clear photographs of the damaged item or any defects, as this documentation may be required to support the claim. The customer should also locate their order number and any purchase receipts as it will help in the resolution process. Typically, Domestications.com has a designated return and exchange policy that provides guidance on how to proceed with such issues. Customers should check the current web page for specific instructions pertaining to returns and claims. Often, this may involve filling out a return authorization form or contacting customer service via the recommended channels provided on the website. In many cases, customers can expect to either receive a replacement item or a refund for the purchase, depending on the specific circumstances. Ensuring that all required information is provided at the outset may expedite the resolution. Always refer to the latest policies available on the Domestications.com website for the most accurate and up-to-date information.