What should I do if my product arrives damaged?

Asked 2 years ago
If a product from Doggeekz.com arrives damaged, it is important to take prompt action to address the issue. First, you should carefully examine the package and the items inside, noting any visible damages or defects. It is advisable to take clear photographs of the damaged product as evidence. This can be quite helpful when you describe the situation later. Next, you should look for the return or exchange policy on the Doggeekz.com website. This information will provide you with specific guidelines on how to proceed in the event of receiving a damaged item. Often, companies have designated procedures for handling such situations, which may include filling out a form or sending an email with details about the damage you encountered. Additionally, you can seek assistance from the customer service department if the website provides contact information for inquiries. While Doggeekz.com may not recommend direct outreach, finding relevant contact details through their website could provide you with the right resources. Remember that timely communication is key to resolving any issues related to damaged products.
Adam Goldkamp is the editor / author responsible for this content.
Answered Oct 14, 2025

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