What should I do if I receive the wrong item?

If you receive the wrong item from Dogfunk.com, it is important to address the situation promptly. First, you should carefully review your order confirmation and the packing slip that accompanied your shipment to verify the details of what you ordered versus what you received. This will help provide clarity on the error and ensure that you have the necessary information on hand. Next, you may want to look for the return or exchange policy on Dogfunk.com. This policy typically outlines the steps for correcting order issues, including returns, exchanges, and any specific timelines you need to adhere to. It may also detail whether you will need to cover shipping costs for the return or if that will be taken care of by Dogfunk.com. Finally, consider checking the current web page for contact information if you do require assistance or clarification. Providing detailed information when reaching out can help expedite the resolution process and ensure you obtain the correct item as quickly as possible.