What happens if I need to move or cancel my Direct Energy service?

Asked 2 years ago
If you need to move or cancel your Direct Energy service, it is important to understand the general procedures involved in that process. Typically, when you decide to move, Direct Energy allows you to transfer your service to your new address. This might involve a simple request made through their official website or by phone, where you will need to provide your new address alongside your account details. When canceling service, it is advisable to review the terms of your contract, as some plans may have early termination fees. In most cases, cancellation can also be initiated through the same channels, where you will need to follow some specific steps to ensure that your account is closed properly and that you do not incur any additional charges. It is a good idea to provide a final reading of your meter, if applicable, to ensure that your bill reflects your actual usage. For the most accurate and detailed information about transferring or canceling your service, you may want to look at the current web page for guidance. This can help ensure that you follow the correct process specific to the service plan you hold with Direct Energy, allowing for a smooth transition or cancellation experience.
Christian Allen is the editor / author responsible for this content.
Answered Jul 10, 2025

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