What should I do if I encounter technical issues on the website?

Asked a month ago
If you encounter technical issues while using the Digital Public Library of America website, there are a few steps you can take to address the problem. First, it is helpful to refresh the webpage or clear your browser's cache, as this can often resolve minor glitches. You may also want to try accessing the website using a different browser or device to determine if the issue is specific to your current setup. In case the problem persists, reviewing the help section of the website can provide you with additional guidance and solutions that may be specific to common technical issues experienced by users. The website may have FAQs or troubleshooting tips that could assist you. For further assistance, you might consider looking for contact information on the current web page. While it is not advisable to reach out directly to the Digital Public Library of America, the resources available on their website can be quite helpful in resolving your technical issues.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 23, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to contact Digital Public Library of America?

If you need to talk to Digital Public Library of America customer service, now that you have the answers that you needed, click the button below.
Contact Digital Public Library of America

Digital Public Library of America

Find a list of many popular Digital Public Library of America questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Digital Public Library of America Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!