What should I do if I suspect fraudulent activity on my account?

Asked 4 months ago
If there is a suspicion of fraudulent activity on an account with Digital Federal Credit Union, it is essential to take immediate action to protect personal finances. The first step is to review recent transactions on the account to identify any unauthorized or suspicious charges. It is advisable to gather any relevant information about the transactions in question, including dates, amounts, and descriptions. Next, account holders should change their online banking passwords to enhance security. It can also be beneficial to enable two-factor authentication, if available, for additional protection. After that, it is recommended to report the suspicious activity to Digital Federal Credit Union. This can often be done by visiting their official website, where contact information is available for assistance. The dedicated fraud department can guide individuals through the next steps, which may include freezing the account or investigating the reported transactions further. Lastly, it is prudent to monitor your account regularly and consider enrolling in identity theft protection services to safeguard financial information in the future. Staying vigilant can help prevent further fraudulent activity and protect personal assets.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 29, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Digital Federal Credit Union?

If you need to call Digital Federal Credit Union customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Digital Federal Credit Union

Digital Federal Credit Union

Find a list of many popular Digital Federal Credit Union questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Digital Federal Credit UnionDigital Federal Credit Union Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!