What is your policy on exchanges?

Dickies has a customer-friendly exchange policy designed to ensure satisfaction with their products. Generally, items purchased from Dickies can be exchanged within a specified time frame if they are in new, unworn condition with original tags and packaging. This includes products that may not fit as expected or do not meet customer preferences. The process typically involves initiating the exchange through their online platform, where customers may need to follow specific instructions for returning the item they wish to exchange. Depending on the circumstances, exchanges might be processed via mail or at designated store locations, if applicable. It is important to note that certain items may have specific requirements, such as custom orders or clearance items, which may not qualify for exchanges. For the most accurate and current information regarding exchanges, including timeframes and conditions, it is advisable to consult the relevant section on the Dickies website, where detailed guidelines can be found for customer convenience.