What is your return policy?

Diamondharmony.com has a return policy designed to ensure customer satisfaction while maintaining fairness in transactions. Generally, the policy permits customers to return products within a specified time frame after receiving the item. Items typically need to be in original, unworn condition with all packaging and tags intact to qualify for a return. Customers are often required to initiate the return process by providing information related to the order and the reason for the return. This helps Diamondharmony.com understand the customer's experience and improve their service. Refunds may be processed through the original payment method, and there can be some exceptions for personalized or custom items, which often cannot be returned. It is important for customers to review the specific details on the return policy page available on Diamondharmony.com to understand the timelines, conditions, and any potential fees that may apply. Each order may have unique conditions, especially during holiday seasons or promotional events, so checking the website for the most current information is always recommended.