What types of facilities are available for passengers with reduced mobility?

Asked 5 months ago
Deutsche Bahn is committed to providing an inclusive travel experience for passengers with reduced mobility. The facilities and services offered aim to ensure that individuals can navigate stations and trains with ease and comfort. At major railway stations, you will typically find accessible platforms, elevators, and ramps that facilitate smooth access to the trains. Many stations have dedicated assistance points where staff can provide support to passengers with reduced mobility. This may involve boarding assistance, help with luggage, or guidance throughout the station. On trains operated by Deutsche Bahn, there are specific features designed to assist passengers with various needs. Most regional and long-distance trains are equipped with spaces for wheelchairs, as well as adapted restrooms. Signage within the trains is usually clear and easy to read, catering to a variety of needs. Furthermore, Deutsche Bahn offers an assistance service that passengers can book in advance. This service ensures that a member of the train staff will be available to provide the necessary support throughout the journey. It is recommended to arrange this service at least twenty-four hours before travel to ensure availability, although last-minute requests are also accepted when possible. For additional information regarding facilities, services, and any particular needs, passengers are encouraged to visit the official Deutsche Bahn website. Here, they can find detailed information about accessibility options and contact details for further inquiries.
Christian Allen is the editor / author responsible for this content.
Answered Jul 14, 2025

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