What is your return policy?

Despair.com offers a thoughtful return policy that is designed to ensure customer satisfaction while recognizing the brand's unique approach to humor and life. Generally, customers can return items within a specified timeframe, usually thirty days from the date of purchase. To qualify for a return, products must be unused and in their original condition, including all packaging and tags. This policy reflects Despair.com's commitment to quality and its understanding that items should meet customers' expectations. When considering a return, it is important to carefully package the items to avoid any damage during transit. The return shipping costs are typically the customer's responsibility, unless the item was defective or the wrong item was sent. In such cases, Despair.com may offer to cover the shipping costs, ensuring a smooth return process for customers who experience issues. Once the returned item is received and inspected, Despair.com usually processes the refund, which may take several business days to reflect in the original payment method. If you are receiving a store credit instead of a direct refund, you will find that this is issued promptly to your account. For the most accurate and up-to-date information about the return policy, including any potential exceptions or specific instructions, it is beneficial to refer directly to the current web page on the Despair.com site. There, you can find comprehensive details that can assist in navigating any specific return scenarios you may have. The policy may be subject to change, and reviewing the latest guidelines ensures that you have the most relevant information.