What is your return policy?

Design Within Reach has a clear and customer-friendly return policy that offers some flexibility for customers who may need to return their purchases. Generally, they allow returns on most items within a period of thirty days from the date of delivery. This timeframe provides a reasonable opportunity for customers to assess their purchase and ensure that it fits their needs and expectations. However, it is important to note that certain items may be subject to specific conditions. For example, products that are specially ordered, customized, or marked as final sale may not be eligible for return. Customers should carefully read the details associated with these items prior to making a purchase to avoid any surprises. In the event that an item is returned, it must be in its original condition, which includes the packaging and any accessories or documentation that may have come with it. This helps ensure that the item can be resold. Refunds are typically processed back to the original method of payment once the returned item is received and inspected by Design Within Reach. For the most accurate and detailed information regarding the return policy, including any potential variations or updates, customers are encouraged to refer directly to the section dedicated to returns on the official DWR website. This ensures that everyone has access to the most current policies and information.