What is your return policy?

Dereon.com generally offers a return policy that allows customers to return items within a specified time frame. Typically, customers can return unworn and unwashed clothing items, along with their original tags still attached, for a full refund or exchange. It is common for returns to be accepted within a period of thirty days from the original purchase date, but this can vary depending on specific promotions or seasonal practices. Moreover, items that have been discounted or are part of a special promotion may have different return conditions. It is essential to ensure that items are in their original condition when initiating a return. Dereon.com usually stipulates that customers are responsible for return shipping charges unless the return is due to an error on the company's part, such as receiving the wrong item. To facilitate returns, it is advisable for customers to retain their order confirmation and any shipping documentation received at the time of purchase. Detailed instructions for returning items can typically be found directly on the Dereon.com website, including any necessary return authorization procedures. Customers should always check the most current return policy information on the website to ensure they have the latest guidelines and to confirm any specific conditions that may apply to their purchase.