Do I need to pay for return shipping?

Asked 2 years ago
When it comes to returning items to Dell, whether or not you need to pay for return shipping usually depends on the reason for the return and the specific return policy applicable to your purchase. In many cases, if the return is due to a product defect, damage during shipping, or if Dell shipped the wrong item, the return shipping may be covered by Dell. However, if you are returning an item simply because you changed your mind or no longer want it, you may be responsible for the return shipping costs. It is always advisable to review the return policy outlined on the Dell website to understand the specific terms that apply to your situation. This policy should provide detailed information on any potential shipping charges as well as instructions on how to proceed with the return. If you need further clarification, the Dell website will have resources available.
Christian Allen is the editor / author responsible for this content.
Answered Jul 20, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Dell - Returns?

If you need to call Dell - Returns customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Dell - Returns

Dell - Returns

Find a list of many popular Dell - Returns questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Dell - ReturnsDell - Returns Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!