What should I do if my order is delayed?

Asked 3 months ago
If an order from Decoruniverse.com is delayed, there are several steps a customer can take to address the situation. First, it is advisable to review the order confirmation email to check the estimated delivery date provided at the time of purchase. Occasionally, unforeseen circumstances can cause delays, such as weather conditions or supply chain issues. Next, customers should check the current status of their order on the Decoruniverse.com website. This may provide additional information regarding shipping updates or a potential new delivery date. It is also beneficial to explore the website for any announcements that could relate to shipping delays, as the company might provide relevant updates. If the order is significantly delayed beyond the expected timeframe, it may be a good idea to contact customer support for further assistance. While specific contact details can often be found on the website, reaching out directly can help clarify the situation and verify the status of the order. Maintaining communication with customer support ensures that customers receive the support they need in a timely manner.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 12, 2025

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