What is DSW's return policy?

DSW, also known as Designer Shoe Warehouse, has a customer-friendly return policy designed to provide convenience and satisfaction. They generally allow returns within a specified timeframe from the date of purchase. The standard return window is typically 60 days; however, for DSW VIP Members, the return window may be extended to 365 days. This is especially beneficial for those who may need more time to decide on their purchases. Customers can return items in-store or online, which adds an element of flexibility. If returning in-store, it is recommended to bring the original receipt or packing slip, as this can expedite the return process. If the return is made via mail, customers should follow the instructions provided with their order and ensure that the items are in their original condition, including any accompanying packaging and tags. There are some exceptions to the return policy. For example, items that are profoundly discounted or marked as final sale may not be eligible for returns. Additionally, certain specialized items, such as custom shoes or certain accessory types, could also have specific return restrictions. When considering a return, it is advisable to visit the current DSW website for the most accurate and detailed information regarding their return policy, as policies can change. The website often has helpful resources and guidance to assist customers in understanding the process, ensuring they have a seamless experience. Overall, DSW aims to make the return process as straightforward and hassle-free as possible, prioritizing customer satisfaction.