What is your return policy?

Crystal-co.com has a comprehensive return policy designed to ensure customer satisfaction. Generally, if a customer is not completely satisfied with their purchase, they may return the item within a specified timeframe, typically fifteen to thirty days from the date of receipt. The item should be in its original condition, unopened and unworn, with all packaging and tags intact. Items that have been opened, used, or damaged may not be eligible for a return. To initiate the return process, the customer is usually required to provide proof of purchase, such as an order number or receipt. Crystal-co.com may specify that customers must cover the return shipping costs unless the return is due to an error on their part, such as sending the wrong item or a defective product. Once the returned item is received and inspected, Crystal-co.com aims to process refunds promptly. The refund is typically issued in the same form of payment used for the original purchase. For specific details regarding the return process, including any exceptions or requirements that may apply, it is advisable to refer to the official website of Crystal-co.com. The most accurate and updated information regarding the return policy can be found on their current web page.