What is the return policy for Cricket Wireless devices?

Asked 2 years ago
Cricket Wireless provides a return policy that allows customers to return devices under specific conditions. Generally, customers have a period of fourteen days from the date of purchase to return a device. It is important that the device is returned in its original condition, including all accessories and packaging. The device must not have any physical damage or have been altered in any way, as these conditions can affect the eligibility for return. It is worth noting that certain products, such as phones and accessories, may have different return conditions or exclusions, so it is advisable to check the specific policy for each item. Additionally, if a customer is returning a device that was purchased online, they may need to pay for return shipping. A full refund is typically issued for returns that meet the criteria, but non-returnable items may be subject to different terms. For the most accurate and detailed information regarding the return policy, it is beneficial to refer to the official Cricket Wireless website. This can provide clarification on any recent updates or specific examples regarding returns.
Christian Allen is the editor / author responsible for this content.
Answered Jun 15, 2025

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