Can I use my own modem/router with Cox internet in Arizona?
Asked 2 years ago
Yes, customers in Arizona can use their own modem and router with Cox Internet services, but there are specific requirements that need to be met. The modem must be compatible with Cox's network and support the necessary speed tiers. It is recommended to verify the modem's compatibility by checking Cox's official website, where a list of approved devices is typically provided. When selecting a modem, customers should also look for compatibility with DOCSIS standards, as DOCSIS 3.0 and DOCSIS 3.1 modems are generally preferred for optimal performance.
It is important to note that while using a personal modem can save on rental fees and may offer better performance, customers are responsible for troubleshooting any issues that may arise with their personal equipment. If a customer decides to use their own modem, they will need to follow the setup instructions provided by the manufacturer and connect it to the Cox Internet service. For specific details regarding setup and compatibility, customers can refer to the relevant sections on the Cox website, where they can also find helpful resources and contact information if needed.
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