What should I do if my doctor is no longer in the Coventry network?

If a doctor is no longer part of the Coventry network, it is important for the patient to take some steps to ensure they continue to receive appropriate healthcare. First, the patient should verify the change in the doctor's status through their Coventry Health Care member portal or any official communication from Coventry. This helps to confirm that the current healthcare provider is indeed not in the network any longer. Following this, the patient may want to consult the Coventry Health Care directory, which provides a list of available in-network providers. This directory can typically be found on their official website. It is advisable to look for a doctor who specializes in the same area of care as the previous provider to ensure continuity in treatment. Additionally, the patient can request recommendations for in-network physicians from their former doctor, who may refer them to another trusted provider that meets their needs. If necessary, the patient can reach out to customer service for further guidance on transitioning care. This may include information on the process for selecting a new primary care physician or specialist within the network. It is beneficial to address any concerns regarding coverage or referrals during this process.