What happens if my order is damaged during shipping?

Asked 2 years ago
If an order from Covenanthealthproducts.com is damaged during shipping, the company typically has a process in place for addressing such situations. Customers are generally advised to inspect the package upon delivery for any obvious damage. If damage is noticed, it is important to document the condition of the package and its contents, as this information may be needed for any claims process. In the event of a damaged order, customers are usually encouraged to contact the company’s customer service department to report the issue. While there may be specific protocols for different types of products, the company likely prioritizes customer satisfaction and may offer to replace the damaged items or issue a refund based on company policy. Customers can find the most relevant and accurate information regarding the shipping and returns policy on the Covenanthealthproducts.com website. It is always beneficial to consult the specific terms and conditions as they may offer guidance on how to proceed in the case of damaged goods. Additionally, looking for contact information on the website can facilitate communication should further assistance be needed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 11, 2025

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