What is the return policy?

Asked 2 years ago
Country Road Associates typically has a customer-friendly return policy that aims to ensure satisfaction with their products. Generally, customers are allowed to return items within a specified timeframe, which is often around thirty days from the date of purchase. To qualify for a refund, the item usually needs to be unworn, unused, and in its original packaging, complete with all tags and labels attached. Customers may need to provide a proof of purchase, such as a receipt or order confirmation, to facilitate the return process. Refunds are generally processed using the same method of payment as the original transaction, and it can take several business days for the funds to reflect in the customer's account after the return is processed. Shipping costs for returns may not be refunded, and customers are often responsible for return shipping fees unless the product was defective or there was an error in the order fulfillment. For the most accurate and up-to-date information regarding specific details of the return policy, such as any exceptions or changes, it is advisable to visit the current webpage of Country Road Associates or look for their return policy section.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 28, 2025

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