What is your return policy?

Cottonage.com has a well-defined return policy designed to ensure customer satisfaction. Generally, if you receive a product that does not meet your expectations, you should be able to return it within a specified time frame from the date of purchase. This time frame typically ranges from 30 to 60 days, depending on the specific item and category. It is important to note that products must usually be returned in their original condition, which includes packaging, tags, and any accompanying accessories. Certain items may be excluded from the return policy, especially those that are custom-made or personalized. Therefore, it is advisable to carefully read the product descriptions before finalizing your purchase. In most cases, customers will need to initiate the return process through the Cottonage.com website. This often involves filling out a return request form or following specific instructions provided on the site. Once the return is approved, customers can typically expect a refund or exchange, depending on what is requested. The refund will usually be processed to the original payment method, though the exact timing may vary based on the financial institution involved. For precise details regarding the return policy, including any potential fees for returns, you may want to visit the official Cottonage.com website directly, as it will provide the most up-to-date information.