What is the return policy at Costco?

Asked 2 years ago
Costco (Canada) is known for its very accommodating return policy, which is one of the reasons many members value their shopping experience. Generally, Costco offers a satisfaction guarantee on most items, meaning that members can return products at any time if they are not satisfied. This is quite accommodating compared to many other retailers. However, there are some exceptions to this policy. For instance, electronics, such as televisions, computers, and major appliances, have a return window of ninety days. Additionally, items like perishable goods and seasonal products may have specific return conditions as well. To return an item, members typically need to bring the product and the original receipt to the customer service counter of their local Costco warehouse. While the return process is generally smooth, it is always a good idea for members to check the most up-to-date return policy on the Costco (Canada) website or consult the return information available in their membership documentation. This ensures that they are aware of any specific conditions that may apply.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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