What should I do if I have a food allergy when ordering?
When ordering at Cosi, it is important for individuals with food allergies to exercise caution and communicate their needs. Cosi takes food allergies seriously and strives to accommodate customers with specific dietary restrictions. It is advisable to inform the staff about any allergies before placing an order. This communication is crucial as it allows the team to take the necessary precautions when preparing your food.
Cosi's menu includes a variety of options, and some ingredients may cause allergic reactions in susceptible individuals. Therefore, it is recommended to review the ingredient list available on the menu or seek assistance from a team member to identify any potential allergens in your desired selections.
In addition, Cosi aims to maintain transparency regarding its food preparation practices. This means that the staff can provide information about cross-contact with allergens and help you identify safe choices on the menu. Furthermore, it may be beneficial to check the Cosi website for the most current information on menu items, ingredients, and allergen policies. By taking these steps, you can enjoy your dining experience with peace of mind.

Answered Aug 18, 2025
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