What is the return policy?

Asked 2 years ago
Coolibar has established a return policy that reflects its commitment to customer satisfaction. Generally, customers have a period of sixty days from the date of purchase to initiate a return. Items must be returned in new, unused condition, and still possess all original tags and packaging. This policy is designed to ensure that customers can confidently shop for sunwear and other protective apparel, knowing that their satisfaction is a priority. In the case of defective or damaged items, the return process may differ slightly to accommodate such issues. It is beneficial for customers to check the specific return instructions, which can often be found on the current Coolibar website under the "Returns" section. Additionally, there may be specific exceptions to the return policy for certain types of products or promotions, so it is wise to familiarize oneself with any guidelines that may apply. Understanding the return policy is essential for making informed purchasing decisions, especially when it comes to specialized clothing designed for sun protection. For the most accurate and up-to-date information regarding returns, customers are encouraged to refer to the Coolibar website.
Christian Allen is the editor / author responsible for this content.
Answered Jul 16, 2025

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