What is your policy on reprints or corrections?

Asked 2 months ago
Consolidated Graphic Communications typically has a policy in place regarding reprints and corrections to ensure that customer satisfaction is prioritized. Generally, if a printed product contains errors that stem from mistakes made by the company during production, it is understood that the company will take responsibility and work towards rectifying the issue. This may involve reprinting the affected materials at no additional cost to the customer. On the other hand, if the errors are due to customer oversight, such as providing incorrect files or proofs that were not approved, the company might charge for reprints or corrections. Therefore, it is of utmost importance for customers to thoroughly review proofs and specifications before finalizing orders. For precise information about the policy applicable to specific situations, it is advisable to refer to the current website of Consolidated Graphic Communications, as this will provide the most accurate and detailed guidance, including any required procedures or documentation for processing reprints or corrections.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 28, 2025

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