Conns.com Customer FAQ

If you recently bought something from Conn's and feel you need to return it, you can probably qualify for a refund or exchange if you...

Yes, customers can choose to pick up their online orders at a physical Conn's store. This option is available during the checkout process...

If you have lost your Conns.com login password, the best course of action is to contact customer service for help. The representative...

This article outlines the three methods of delivering orders from Conns.com including delivery, shipping and in store pick-up. Readers...

Clients may access a wide range of services at Conns.com, besides shopping, they may receive support services on how to establish and...

To register for an account on Conns.com, users can visit the home page of the website and look for the option to create a new account....

To find out the status of your order with Conns.com, you can visit the official website and navigate to the order tracking section....

The warranty policy for products purchased from Conns.com can vary depending on the specific product category, brand, and manufacturer. In many cases, the warranty duration may range from one year to several years, depending on the type of product. Some brands may offer additional manufacturer warranties or extended warranty options that can be purchased at the time of sale or afterward. These extended warranties usually provide extra coverage beyond the standard terms and may include benefits like accidental damage protection. Additionally, Conn's HomePlus may offer a satisfaction guarantee on some items, allowing customers to initiate returns under specific conditions. It is always advisable for customers to keep their receipts and warranty documentation for future reference. For the most accurate and updated information, customers should consult the warranty policy listed on the current Conns.com webpage or reach out to the customer service section of the site for specific inquiries regarding their purchased products....

Conn's offers installation services for various appliances purchased through their stores. This can include the delivery and setup Customers can expect trained professionals to handle the installation, which can provide peace of mind, especially for complex appliances that require careful placement or connections. For example, many appliances need to be hooked up to water lines or electrical sources, and having an expert handle this can ensure compliance with safety standards and proper functionality. To get the most accurate and current information regarding installation services, including any potential costs and availability based on the specific appliance and location, it may be helpful to refer to the Conns.com website or contact the nearest Conn's store directly....

Conn's customer service hours typically vary depending on the specific service being offered. Generally, their customer service representatives It is advisable to check the official website for the most accurate and updated information regarding customer service hours, as these hours can change due to holidays or special events. Additionally, the website may provide alternative ways to reach customer service, such as through live chat or email support, if you need assistance outside of regular hours....

To sign up for email alerts regarding sales and promotions from Conn's, customers can visit the official Conn's website. Typically,...

Conn's HomePlus often has specific delivery restrictions that may apply based on various factors, including the location of the delivery It is also common for there to be limitations in rural or remote areas where access could be challenging. Customers might experience variations in delivery options depending on these factors. For accurate and detailed information about delivery restrictions specific to a location or product, it is advisable to check the delivery policy on the Conn's HomePlus website or consult the shipping information provided during the online shopping process. This will provide the most current and precise details regarding delivery capabilities and any applicable restrictions for your order....

Conn's offers a variety of financing options designed to meet the diverse needs of its customers. One of the primary financing options Additionally, Conn's may also provide flexible financing plans that could include low monthly payments, making it easier for customers to manage their budgets. These financing options are designed to be accessible and can typically be applied for either in-store or online. Customers interested in learning more about the specific terms, eligibility, and promotional offers related to financing are encouraged to review the detailed information available on Conn's official website. The website often has the most current details regarding financing options and any ongoing promotions, which may vary by location or time of year. Exploring the web page can help individuals make an informed decision tailored to their financial needs....

Once an order has been completed through Conn's.com, changing the payment method can be a bit more complex. Usually, once the checkout If a customer needs to change their payment method after placing an order, they are typically advised to either cancel the original order if it has not yet shipped and create a new order with the desired payment method, or contact their customer service for assistance. However, it is important to note that cancellation and order processing policies might vary, so reviewing the specific terms or looking for updated information on the website is wise. For customers looking for contact information or additional guidance, the current web page of Conn's.com has relevant resources. It is always a good practice to frequently check their official website for the most accurate and up-to-date information regarding order modifications and payment processing....