What level of customization is available for Comm100's chat widgets?
Asked 3 months ago
Comm100 offers a range of customization options for its chat widgets, allowing users to tailor the chat experience to match their unique branding and user experience needs. Users can customize the appearance of the chat widget, including the color scheme, text, and positions to seamlessly integrate it into their website. Additionally, users can change the text of the chat window, including greetings and responses, to align with their company’s voice and tone.
Furthermore, Comm100 provides options for configuring the chat widget's behavior. This includes setting up proactive chat invitations, adjusting the chat window's display rules, and determining when and how the chat appears to visitors. Users can also implement custom actions such as collecting visitor information through pre-chat surveys and using different types of chat prompts based on user behavior or session context.
For those who want an even more advanced level of customization, Comm100 offers an API that allows for deeper integration and functionality. This makes it possible for businesses to create unique solutions that cater specifically to their operational needs. Those interested in exploring these customization features further may want to check the current webpage for detailed information and guidance.
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