What do I do if my order is incorrect or incomplete?

Asked a month ago
If an order is incorrect or incomplete, it is recommended to check the order confirmation email you received to verify the details of your purchase. This will help determine if there was a misunderstanding regarding the order. It is also helpful to review the order history on the website, which may provide additional insights. If the issue persists, the best course of action is to seek assistance directly through the contact information available on the website. This will allow for the most efficient resolution of the problem. In many cases, customers may need to provide details such as the order number, a description of the issue, and any relevant photographs. By following these steps, customers can often achieve a satisfactory solution regarding order discrepancies.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 22, 2025

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