What should I do if I receive the wrong item?

Receiving the wrong item can be frustrating, and it is important to address the situation promptly. If a customer receives an incorrect product from Comfortstyles.com, they typically should start by reviewing the order confirmation email to ensure they ordered the correct item. Once it is confirmed that there was an error, the next step would be to go to the Comfortstyles.com website and navigate to their return or exchange policy. This section usually provides detailed instructions on how to proceed with returns or exchanges for items received in error. It may involve filling out a return form or initiating a return request through the customer account. Preparing the original packaging and any documentation that came with the order can also streamline the return process. For specific questions or concerns, customers may find additional information on the website, including potential contact options for customer service. It is advisable to act quickly to ensure a seamless resolution.