What is Cobb EMC's policy on service interruptions?

Cobb EMC recognizes that service interruptions can disrupt the daily lives of its members and strives to minimize the impact of such events. Their policy emphasizes prompt communication and restoration efforts. When a service interruption occurs, Cobb EMC aims to quickly identify the cause and deploy its teams to address the issue efficiently. In general, members are informed about planned maintenance or upgrades that may result in temporary interruptions. These notifications often come via the Cobb EMC website, social media platforms, or direct communications to members to ensure everyone is aware of potential service disruptions. For unplanned outages caused by severe weather or unforeseen circumstances, Cobb EMC prioritizes restoring service to the most critical areas first, including hospitals and emergency services. The cooperative emphasizes transparency and encourages members to report outages through its designated channels, as this assists in quicker troubleshooting and restoration. Members may also find resources and updates on the current status of outages on Cobb EMC's website, where they can stay informed about restoration efforts and any ongoing service issues. For the most accurate and detailed information, visiting the official Cobb EMC website is recommended.