What is the return policy?

Citychiconline.com has a customer-friendly return policy designed to ensure satisfaction with purchases. Generally, customers are allowed to return items within a specified period of receiving their orders. The items typically need to be unused, unworn, and in their original condition, complete with tags attached. Additionally, some categories of products, such as swimwear and intimates, may have specific requirements and might be non-returnable for hygiene reasons. To initiate a return, customers are usually required to follow certain steps, which may include filling out a return form or providing a receipt number. Depending on the circumstances, customers may be responsible for covering the cost of return shipping, unless the return is due to a mistake made by Citychiconline.com, such as sending the wrong item or a defective product. Refunds are often processed back to the original payment method once the returned items are received and inspected by Citychiconline.com. It is important to note that certain promotional items, like final sale items, may not be eligible for returns. For the most accurate and detailed information regarding the return policy, it is advisable to check the current web page, as policies may differ or be updated periodically. This way, customers can ensure they have the latest information before making a purchase or initiating a return.