What should I do in case of a water main break?

Asked 4 months ago
In the event of a water main break, it is essential to take a few important steps to ensure safety and proper reporting. First and foremost, if you notice water gushing from the ground or any unusual water flow in your area, it is advisable to avoid the area for safety reasons. Water main breaks can lead to hazardous conditions, such as localized flooding or damage to roadways. Next, it is important to report the incident to the City of Cleveland Water Department as soon as possible. While the department actively monitors the water infrastructure, timely reports from residents can facilitate faster response and resolution. Individuals should gather details about the break, including the specific location and any safety concerns, before making their report. It is also advisable to keep an eye on local news sources or the City of Cleveland Water Department's website for updates. In some cases, there may be service interruptions or boil advisories issued following a water main break. These updates can provide essential information about the status of repairs and any necessary precautions that residents should take. Lastly, residents should check their individual properties to see if their water service is affected. If there are any changes in water pressure or quality, it might be wise to address these issues accordingly. For the most accurate information and guidance, the City of Cleveland Water Department's website can be a valuable resource, containing current updates and contact information.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 28, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to contact City of Cleveland Water Department?

If you need to talk to City of Cleveland Water Department customer service, now that you have the answers that you needed, click the button below.
Contact City of Cleveland Water Department

City of Cleveland Water Department

Find a list of many popular City of Cleveland Water Department questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
City of Cleveland Water Department Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!