What should I do if I have a billing issue with Citizens Energy Group?

If a customer encounters a billing issue with Citizens Energy Group, the recommended course of action is to first review the billing statement thoroughly. It is essential to ensure that all charges and usage details appear accurate. Customers can then consult the Citizens Energy Group website for resources that may help clarify any discrepancies. This may include frequently asked questions regarding billing and payment options. If further assistance is needed, customers can typically find contact information on the website that will direct them to the appropriate department for billing inquiries. They may provide the necessary support tailored to resolving specific issues. It is important to address such concerns promptly to ensure timely resolution and continued satisfaction with services.