What should I do if I forget my online banking password?

If someone forgets their online banking password for Citizens Bank, they can typically reset it by visiting the official Citizens Bank website. There should be a “Forgot Password” link on the login page, which will guide users through the password recovery process. This usually involves verifying their identity through email or phone number associated with their account. It is important to carefully follow the instructions provided during this process. Once the identity is verified, users will be allowed to create a new password. Citizens Bank recommends selecting a strong and unique password to enhance account security. In cases where users encounter difficulties during the password reset, they may find additional assistance through the help or support sections of the website, which provide various resources and contact information for further guidance.