What is your policy on backordered items?
Citidecor typically addresses backordered items with a clear and customer-focused policy. When items are backordered, Citidecor strives to inform customers of the expected timeline for the restock. Customers may receive notifications regarding delays in shipping or availability, allowing them to make informed decisions. It is important for customers to understand that while some items may be temporarily out of stock, Citidecor is usually committed to replenishing inventory as quickly as possible. Furthermore, customers often have the option to cancel their orders if the wait is longer than they anticipated. For the most accurate and detailed information regarding specific backordered items, customers are encouraged to check the product page on the Citidecor website, as it may provide updated availability status and estimated shipping dates. This proactive approach helps ensure that customers are well-informed about their purchases and can manage their expectations effectively. Overall, Citidecor places significant importance on customer satisfaction, especially in cases of backorders.

Answered Oct 7, 2025
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