What should I do if I missed a delivery?
If a customer misses a delivery from Chronopost, there are several steps they can take to resolve the situation. First, it is advisable to check the delivery notice that may have been left by the delivery driver. This notice typically contains important information about the next steps, including the option to reschedule the delivery or collect the package from a nearby pick-up point.
Next, the customer should consider visiting the Chronopost website, where they can often find information about their specific delivery status by entering their tracking number. This will provide up-to-date details about where the package is and any options available for redelivery or pickup.
Chronopost offers various rescheduling options to accommodate different needs. If a customer wishes to arrange for a new delivery time, they may be able to do so through the online platform. It is important to make sure that the address information provided is accurate to prevent further delivery issues. For the most current information, checking the Chronopost website is recommended.

Answered Jun 28, 2025
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