What is your return policy?

Charlotte Russe strives to create a positive shopping experience, and its return policy reflects this commitment to customer satisfaction. Generally, merchandise purchased from Charlotte Russe can be returned within thirty days from the date of purchase. Items must be in their original condition, unworn, and with all tags attached. This includes clothing, accessories, and any other products sold in their stores or on the website. For online purchases, customers can choose to return items by mail or take them to a physical store location. Refunds are typically issued in the original form of payment, although store credit may be provided under certain circumstances. It is important to note that some items, such as final sale items, may not be eligible for return. For the most accurate and up-to-date information regarding the return policy, it is beneficial to check the current web page on charlotterusse.com, where specific details and instructions can be found.