What happens if my character gets deleted or lost?

Asked 2 years ago
If a character gets deleted or appears to be lost on Characters.com, there are a few steps that one can consider in order to address the situation. First, it is important to check if the character has been accidentally archived or moved to a different section within the site. Users often find their characters in unintended locations, so exploring different categories or filters might yield some results. If the character is indeed deleted and cannot be located, it is possible that the character data has been permanently removed. This can happen due to various reasons, such as an account reset or a user-initiated deletion. In such cases, it is generally advisable for users to regularly back up their character information to prevent any potential losses in the future. For users seeking assistance regarding their character or account, visiting the current web page for relevant support information may prove beneficial. Characters.com may offer specific procedures or guidance for recovering lost characters if applicable. Engaging with the community forums may also provide insights, as other users may share similar experiences and solutions. Remember to maintain a thorough record of your character details to facilitate any recovery process should the need arise.
Christian Allen is the editor / author responsible for this content.
Answered Aug 10, 2025

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