What is your return policy?
Census PC has a return policy designed to ensure customer satisfaction and provide a straightforward process for returns. Generally, items that are eligible for return must be in their original condition, including packaging, manuals, and accessories. Returns typically need to be initiated within a specific period from the date of purchase, often within thirty days, but this timeframe can vary based on the specific product or promotional events.
Customers should ensure that they keep their receipts or proof of purchase, as this documentation is usually required to process a return. It is important to note that certain items, such as personalized or custom-built products, may have restrictions on returns. For those items, Census PC will likely provide clear guidelines on what can be returned and the conditions required.
When returning an item, customers are often required to fill out a return authorization form, which helps streamline the process. It is advisable to carefully package the product to avoid damage during return shipping, as items that arrive damaged may not qualify for a refund.
To facilitate a smooth return process, it can be beneficial for customers to review the specific return policy details on the relevant page of the Census PC website. This way, they can find the most accurate and up-to-date information regarding returns, exchanges, and any particular requirements that may apply.

Answered Oct 13, 2025
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