What is your return policy?

Celebrate Express, Inc. has a return policy designed to provide customers with a straightforward process for returning items that do not meet their expectations. Generally, customers can return most unused and unopened merchandise within a specific timeframe after the purchase date, typically within thirty days. It is important to note that certain products may be excluded from the return policy, particularly personalized items, clearance items, and items that have been opened or used. These exclusions are typically put in place due to the nature of the products or due to health and safety regulations. When returning merchandise, customers are usually required to provide proof of purchase, such as an order confirmation number or receipt. Returns must be sent back in their original packaging to ensure that the items are protected during transit. Customers are often responsible for the return shipping costs unless the reason for the return is due to an error made by Celebrate Express, Inc. For customers seeking specific details about the return process or further information about particular items, it may be beneficial to look on the current Celebrate Express, Inc. website. There, one can usually find the most accurate and up-to-date information regarding returns, including instructions on how to proceed with a return, potential restocking fees, and any other pertinent details. Overall, the goal of the return policy is to ensure customer satisfaction while maintaining a fair process for all parties involved.